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Quality Manager

CAREERS

Helping you build and manage your career.

Quality Manager

We are looking for candidates who can provide Leadership and direction to quality team.

JOB DESCRIPTION

  • To enforce quality policies and manage planned changes, as well as develop new policies to deal with unplanned events that may impact quality or performance.

  • Decides on areas with major impact on key results, contributing significantly to the advancement of the company and/or client’s business

  • Interprets strategic direction and vision, and sets policies and goals across area of responsibility, requiring significant long-term business planning and forecasting

  • Provide solutions for the most complex/significant business or specialist issues/problems, where no precedent may exist, and ensures implementation where appropriate

  • Operates with significant autonomy and latitude in meeting objectives and enacting change

  • Establishes and sustains key internal/external client and industry/business community relationships, and may identify progress key business development opportunities as appropriate

  • Responsible for recruiting and ensuring continuous development of the team, including formal evaluation of direct reports

  • Accountable for integrity of key human resource processes including career development, salary review, resource approach and performance management

  • Review effectiveness of organizational structure to support business needs

  • Demonstrates comprehensive understanding and application of all relevant company policies, procedures and operational frameworks

TYPE

Full Time

INDUSTRY

Technology Services

JOB LEVEL

Manager

WORK SCHEDULE

Shifting Schedule

WORK LOCATION

QC/Mandaluyong/Taguig City

WORK LOCATION

Ortigas Centre, Pasig

QUALIFICATION

  • At least 8 years solid experience in Quality Analytics and Management

  • Should have proven expertise in the following areas: Resource Planning, Project Management, Client Relationship Management, Knowledge Transfer

  • Solid business acumen, with emphasis on driving quality management principles and practices to achieve high customer satisfaction

  • Good interpersonal skills

  • Excellent communication skills

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